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Testimonials

Living Spinal

The people who know us best are our customers.

So there's no better way to understand who we are than by hearing directly from them.

Firefly

Living Spinal, to me, seems to be full of really good people. The owner Andrew is in a wheelchair, and I worked with him and Sam to get a Firefly. I’ve since put hundreds of miles on it and they’ve gone above and beyond to make sure it works with me in my specific situation, and get me parts and service when I need it. Glad to know them.

J Jared — New York, USA
Family

Our daughter suffered a spinal cord injury 3 years ago. We needed a supplier who would move much faster than the dealers at the hospital and was willing to spend time educating us on the options for people living with paralysis. Sam and the team at Living Spinal filled both of those needs. They believe in what they do – which is helping people live their best lives.

M Mike — Massachusetts, USA
Values

I love the fact that Living Spinal has real employees in a wheelchair...they just know and understand more about what other wheelchair users need. Other companies seem to have no care or compassion. Some of the money spent goes toward spinal cord injury research — care really goes into the products and it’s a way of donating to a good cause.

M Morgan — Nova Scotia, Canada
Smoov

Because of you, Shelly was able to receive, assemble and include the Smoov into her trip from Philly to Florida to see her close friend this week. This is the second trip Shelly has taken on her own since her accident three years ago. Thanks to your guidance and the Smoov, she pulled it off.

T Tom — Mount Laurel, NJ

In Their Own Words

Real stories from real customers — filter by what mattered most to them.

Service

I received my package a day ahead of schedule and this unto itself simply adds another feather to your cap. My dealings with you from the onset has been simply superb. You demonstrated customer service at its best; no issues, no hassles, attentive to my needs. I was at my wits end trying to secure an identical but replacement chair for my MS disabled wife, had problems locating and dealing with other establishments, ventured upon your organization, and the rest is history. To say that Stephen stood a cut above in responsiveness would be an understatement. Thank you immensely. I am a very satisfied customer as I now await a second package at a later date.

H Haydn — Vancouver, BC
Family

Our daughter suffered a spinal cord injury 3 years ago. After the first 6 months of living with her injuries, we realized that we needed to find a supplier of equipment who (a) would move much faster than the dealers we were introduced to at the hospital and (b) was willing to spend time with us and educate us on the different options for people living with paralysis. Sam and the rest of the team at Living Spinal have filled both of those needs. The people at Living Spinal believe in what they do – which is helping people live their best lives.

M Mike — Massachusetts, USA
Values

I love the fact that Living Spinal has real employees in a wheelchair...they just know and understand more about what other wheelchair users need. Other companies seem to have no care or compassion...they just want a paycheck. I haven’t seen their financial records, but some of the money spent goes toward spinal cord injury research. I also love that fact. Care really goes into the products and it’s a way of donating to a good cause.

M Morgan — Nova Scotia, Canada
Smoov

Thanks for your interest in getting the Smoov ordered and delivered in time. Because of you, Shelly was able to receive, assemble and include the Smoov into her trip from Philly to Florida to see her close friend this week. This is the second trip Shelly has taken (on her own) since her accident three years ago. Thanks to your guidance and the Smoov, she pulled it off.

T Tom — Mount Laurel, NJ
Loyalty

I have been a paraplegic for over 30 years and have tried a lot of companies, from Spinlife, Sportaid, southwest medical but none of these companies take care of you and truly care like LivingSpinal. They stick by their word and have everything you can possibly need with great knowledge on the products that they represent.

B Brandan — Oklahoma, USA
BOA Brakes

The new BOA Brakes I got from you guys are absolutely amazing — I fish off shore every weekend here in St. Augustine and they’re a game changer when it comes to keeping my chair in position especially in rough seas or while fighting a big Mahi.

W Wade — St. Augustine, FL
Draco Standing

I received my Draco Electric Standing Wheelchair two days ago, and I absolutely love it! It has already improved my day to day quality of life immensely! Thank you all!

M Michael — Florence, AL
SmartDrive

The Permobil Smartdrive MX2+ Speed Control Dial works great, I really appreciate your help with this. I’ve mentioned what great customer services you gave me on the SmartDrive Facebook Group.

N Nick — San Diego, CA
Service

It has been truly a privilege to be a Living Spinal customer because of your efforts and service. Truly amazing your professionalism, sincerity and patience.

S Samuel — Singapore
Referral

Thanks for the wonderful experience when purchasing items from you guys! I have been telling people about Living Spinal since I went to the Abilities Expo.

M Marc — Carson, CA
Mission

Im sure you hear it all the time, but y’all make the world a better place for a lot of people. Thank you for what you do!

K Kevin — Grand Rapids, MI
Repeat

Thanks for providing the service you do. I’ve made a number of purchases from your company and we appreciate doing business with you.

R Ryan — Edgerton, MN
BIGPAW

Just got my BIGPAW and love it. Thanks!!

D Don — Canton, GA
Fast Shipping

Great range of products and quick shipping.

S Stephen — Google Review
Support

Thanks for your message. I LOVE BETH...in a completely spiritual way, ha! Thank you all...you may never know how much this means to me, but...wow!

S Susan
TEK RMD

Dear Andrew, Sam, Kevin! I would like to let you know, that I received the sling cushion. Thank you so much. I really appreciate your company and your personal response to my request, and the way you had helped me with the whole situation. Thank you again. Please give my best regards to the whole team of the Living Spinal!

M Marina
Responsive

Great service, called to check delivery time/availability they got back to me within minutes.

R Richard — Google Review
Understanding

Andrew, I spoke to you the other day and you helped me purchase a few products. I was appreciative of you because I am in a wheelchair too and you could understand my needs. Thanks for helping me and I am glad I found a company where someone like you are working to help someone like me.

L Libby
Reorders

Brianna, Thank you for staying on top of my requests, the new leg bag strap is perfect. Working with you has been a pleasure.

R Robert
Referral

Ryan - thank you SO much for referring me to ABC medical. They went through the process of checking my insurance, etc, just to be sure they couldn't help me and after looking at the cost, Leon told me today that they will be glad to provide my catheters at no cost to me. I asked him how they could do that and he said 'that's what makes us different'. I don't know how they do it but I love them. THANK you!

A Ashley

Have a Living Spinal story of your own?

We would love to hear how the right equipment and the right people changed your days. Email Sarah with the word TESTIMONIAL in the subject line, or leave us a review on Google. Our specialists are always here at (619) 810-0010.

Testimonials

Living Spinal

The people who know us best are our customers.

So there's no better way to understand who we are than by hearing directly from them.

Firefly

Living Spinal, to me, seems to be full of really good people. The owner Andrew is in a wheelchair, and I worked with him and Sam to get a Firefly. I’ve since put hundreds of miles on it and they’ve gone above and beyond to make sure it works with me in my specific situation, and get me parts and service when I need it. Glad to know them.

J Jared — New York, USA
Family

Our daughter suffered a spinal cord injury 3 years ago. We needed a supplier who would move much faster than the dealers at the hospital and was willing to spend time educating us on the options for people living with paralysis. Sam and the team at Living Spinal filled both of those needs. They believe in what they do – which is helping people live their best lives.

M Mike — Massachusetts, USA
Values

I love the fact that Living Spinal has real employees in a wheelchair...they just know and understand more about what other wheelchair users need. Other companies seem to have no care or compassion. Some of the money spent goes toward spinal cord injury research — care really goes into the products and it’s a way of donating to a good cause.

M Morgan — Nova Scotia, Canada
Smoov

Because of you, Shelly was able to receive, assemble and include the Smoov into her trip from Philly to Florida to see her close friend this week. This is the second trip Shelly has taken on her own since her accident three years ago. Thanks to your guidance and the Smoov, she pulled it off.

T Tom — Mount Laurel, NJ

In Their Own Words

Real stories from real customers — filter by what mattered most to them.

Service

I received my package a day ahead of schedule and this unto itself simply adds another feather to your cap. My dealings with you from the onset has been simply superb. You demonstrated customer service at its best; no issues, no hassles, attentive to my needs. I was at my wits end trying to secure an identical but replacement chair for my MS disabled wife, had problems locating and dealing with other establishments, ventured upon your organization, and the rest is history. To say that Stephen stood a cut above in responsiveness would be an understatement. Thank you immensely. I am a very satisfied customer as I now await a second package at a later date.

H Haydn — Vancouver, BC
Family

Our daughter suffered a spinal cord injury 3 years ago. After the first 6 months of living with her injuries, we realized that we needed to find a supplier of equipment who (a) would move much faster than the dealers we were introduced to at the hospital and (b) was willing to spend time with us and educate us on the different options for people living with paralysis. Sam and the rest of the team at Living Spinal have filled both of those needs. The people at Living Spinal believe in what they do – which is helping people live their best lives.

M Mike — Massachusetts, USA
Values

I love the fact that Living Spinal has real employees in a wheelchair...they just know and understand more about what other wheelchair users need. Other companies seem to have no care or compassion...they just want a paycheck. I haven’t seen their financial records, but some of the money spent goes toward spinal cord injury research. I also love that fact. Care really goes into the products and it’s a way of donating to a good cause.

M Morgan — Nova Scotia, Canada
Smoov

Thanks for your interest in getting the Smoov ordered and delivered in time. Because of you, Shelly was able to receive, assemble and include the Smoov into her trip from Philly to Florida to see her close friend this week. This is the second trip Shelly has taken (on her own) since her accident three years ago. Thanks to your guidance and the Smoov, she pulled it off.

T Tom — Mount Laurel, NJ
Loyalty

I have been a paraplegic for over 30 years and have tried a lot of companies, from Spinlife, Sportaid, southwest medical but none of these companies take care of you and truly care like LivingSpinal. They stick by their word and have everything you can possibly need with great knowledge on the products that they represent.

B Brandan — Oklahoma, USA
BOA Brakes

The new BOA Brakes I got from you guys are absolutely amazing — I fish off shore every weekend here in St. Augustine and they’re a game changer when it comes to keeping my chair in position especially in rough seas or while fighting a big Mahi.

W Wade — St. Augustine, FL
Draco Standing

I received my Draco Electric Standing Wheelchair two days ago, and I absolutely love it! It has already improved my day to day quality of life immensely! Thank you all!

M Michael — Florence, AL
SmartDrive

The Permobil Smartdrive MX2+ Speed Control Dial works great, I really appreciate your help with this. I’ve mentioned what great customer services you gave me on the SmartDrive Facebook Group.

N Nick — San Diego, CA
Service

It has been truly a privilege to be a Living Spinal customer because of your efforts and service. Truly amazing your professionalism, sincerity and patience.

S Samuel — Singapore
Referral

Thanks for the wonderful experience when purchasing items from you guys! I have been telling people about Living Spinal since I went to the Abilities Expo.

M Marc — Carson, CA
Mission

Im sure you hear it all the time, but y’all make the world a better place for a lot of people. Thank you for what you do!

K Kevin — Grand Rapids, MI
Repeat

Thanks for providing the service you do. I’ve made a number of purchases from your company and we appreciate doing business with you.

R Ryan — Edgerton, MN
BIGPAW

Just got my BIGPAW and love it. Thanks!!

D Don — Canton, GA
Fast Shipping

Great range of products and quick shipping.

S Stephen — Google Review
Support

Thanks for your message. I LOVE BETH...in a completely spiritual way, ha! Thank you all...you may never know how much this means to me, but...wow!

S Susan
TEK RMD

Dear Andrew, Sam, Kevin! I would like to let you know, that I received the sling cushion. Thank you so much. I really appreciate your company and your personal response to my request, and the way you had helped me with the whole situation. Thank you again. Please give my best regards to the whole team of the Living Spinal!

M Marina
Responsive

Great service, called to check delivery time/availability they got back to me within minutes.

R Richard — Google Review
Understanding

Andrew, I spoke to you the other day and you helped me purchase a few products. I was appreciative of you because I am in a wheelchair too and you could understand my needs. Thanks for helping me and I am glad I found a company where someone like you are working to help someone like me.

L Libby
Reorders

Brianna, Thank you for staying on top of my requests, the new leg bag strap is perfect. Working with you has been a pleasure.

R Robert
Referral

Ryan - thank you SO much for referring me to ABC medical. They went through the process of checking my insurance, etc, just to be sure they couldn't help me and after looking at the cost, Leon told me today that they will be glad to provide my catheters at no cost to me. I asked him how they could do that and he said 'that's what makes us different'. I don't know how they do it but I love them. THANK you!

A Ashley

Have a Living Spinal story of your own?

We would love to hear how the right equipment and the right people changed your days. Email Sarah with the word TESTIMONIAL in the subject line, or leave us a review on Google. Our specialists are always here at (619) 810-0010.