Zippie IRIS Tilt In Space Wheelchair, by Sunrise Medical

A. FOR FOR LIFETIME

Frame and cross-brace (if applicable) warranty: 1. Although the anticipated useful service time of this wheelchair is five years, Sunrise guarantees the frame and cross brace against defects in material and workmanship for life or for as long as the original purchaser owns the chair. 2. This warranty does not apply if: a. The chair is subject to abuse. b. The chair is not maintained as recommended in the owner’s manual. c. The chair is transferred to a different person from the original owner.

B. FOR ONE (1) YEAR

We warrant all Sunrise-made parts and components of this device against defects in materials and workmanship for one year from the date of first consumer purchase.

C. LIMITATIONS

1. We do not warrant:
   • Tires, upholstery, and pads.
   • Damage from neglect, accident, misuse, or from improper installation or repair.
   • Products modified without Sunrise Medical’s express written consent.
   • Damage from exceeding the weight limit.
2. This warranty is VOID if the original device serial number tag is removed or altered.
3. This warranty applies in the USA and Canada only. Check with your supplier to find out if international warranties apply.
4. This warranty is not transferable and only applies to the first consumer purchase of this device through an authorized Sunrise Medical dealer.

D. WHAT WE WILL DO

Our sole liability is to repair or replace covered parts. This is the exclusive remedy for consequential damages.

E. WHAT YOU MUST DO

1. Obtain from an authorized supplier while this warranty is in effect, prior approval for return or repair of covered parts.
2. Return the wheelchair or part(s), freight pre-paid to the designated Sunrise Medical location.
3. Pay the cost of labor to repair, remove or install parts.

F. NOTICE TO CONSUMER

1. If allowed by law, this warranty is in place of any other warranty (written or oral, express or implied, including a warranty of merchantability, or fitness for a particular purpose).
2. This warranty gives you certain legal rights. You may also have other rights that vary from state to state.

G. ADDITIONAL WARRANTY INFORMATION

For goods provided by Sunrise Medical Pty Ltd in Australia, our goods come with a guarantee by Sunrise that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably forseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits to you given by this warranty are in addition to your other rights and remedies under a law in relation to the goods to which the warranty relates.

The following conditions apply:

• This item has a 20% Restocking Fee.
• You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
• All accessories and items that were included in the box must be returned.
• Items canceled after the product has already shipped will be considered a return.
• Delivery and service fees are not refundable.
• Mattresses ordered with beds are non-returnable.
• Custom-made by the manufacturer to suit your specific needs are non-returnable.
• An RA (Return Authorization) from Living Spinal must be requested within 30 days of delivery.
• The item must be shipped back to the address noted on the RA within 15 days.
• Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
• If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.

If you have questions about this item please call a Living Spinal Expert at 1-619-810-0010